1. Information We Collect

We may collect the following information when you contact us through the website, email, or other communication channels:

• Full name
• Company name
• Title / position
• Email address
• Phone number / WhatsApp contact
• Region or country
• Project location
• Enquiry category
• Industry
• Preferred language
• Message content
• Any other information voluntarily provided by the user

We may also collect technical information such as IP address, browser type, device information, access logs, and cookie-related information for website operation, security, and analytics purposes.

2. Purpose of Use

YU-GA uses personal information for the following purposes:

• To respond to enquiries and requests
• To provide information regarding YU-GA's services
• To communicate with clients, partners, and prospective counterparties
• To review and assess potential projects, opportunities, or collaborations
• To arrange meetings, introductions, or follow-up communications
• To improve website functionality, user experience, and service quality
• To manage internal administration, compliance, and record keeping
• To comply with applicable laws, regulations, and professional obligations

We will not use personal information beyond the scope necessary to achieve these purposes unless permitted by applicable law or with the individual's consent.

3. Third-Party Disclosure

YU-GA will not provide personal information to third parties except in the following cases:

• When the individual has given consent
• When disclosure is required by law or regulation
• When necessary to protect life, body, or property
• When necessary to cooperate with public authorities
• When disclosure is necessary for the provision of services, such as coordination with professional advisers, service providers, business partners, or relevant project counterparties, subject to appropriate confidentiality and data protection measures

4. Outsourcing and Service Providers

YU-GA may outsource certain operations to external service providers, including website operation, hosting, email systems, CRM tools, analytics providers, professional advisers, and other business support providers.

When personal information is shared with such service providers, YU-GA will take appropriate steps to ensure that the information is handled securely and only within the necessary scope.

5. Security Measures

YU-GA will take appropriate organizational, technical, and administrative measures to prevent unauthorized access, loss, leakage, alteration, misuse, or damage of personal information.

We will also manage access to personal information appropriately and ensure that personal information is handled only by those who have a legitimate business need.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze website usage, and enhance user experience.

If analytics tools are used, such tools may collect information such as access pages, time spent on the website, browser type, device type, and approximate location.

Users may disable cookies through their browser settings. However, some website functions may not operate properly if cookies are disabled.

7. International Handling of Information

As YU-GA works with international clients, partners, and service providers, personal information may be handled or transferred outside Japan when necessary for communication, project review, service provision, or business administration.

In such cases, YU-GA will handle personal information in accordance with applicable laws and take appropriate measures to protect the information.

8. Disclosure, Correction, Suspension, or Deletion Requests

If you wish to request disclosure, correction, suspension of use, deletion, or other handling of your personal information, please contact us using the contact details below.

After confirming the identity of the requesting person, YU-GA will respond appropriately in accordance with applicable laws and regulations.

9. Contact

For questions regarding this Privacy Policy or the handling of personal information, please contact:

YU-GA Inc.
Email: contact@yu-ga.tokyo

10. Changes to this Privacy Policy

YU-GA may update this Privacy Policy from time to time due to changes in laws, regulations, business operations, or website functionality.

Any updates will be posted on this page. The updated Privacy Policy will become effective when published on the website.